FAQ:
Q: What resolution & size do my photos have to be?
A: Landscape photo, in 300DPI. 66cm wide x 33.4cm height. The higher resolution your picture the better.
Q: Can I put more than 1 car into the picture?
A: Yes you can, as long as you submit your final montage as one final image and it fits
within the resolution requirements. We are not responsible for the quality of your photos and recommend you take note of the guidelines.
There is room for one vehicle with Build Plate Details
Q: I have an HSV Gold Book and submitted pictures, can I use these?
A: Yes you can, in fact, this was the inspiration for the One of a Kind - Framed Picture.
Please submit your order with your details and in the notes add:
USE HSV GOLD BOOK LAYOUT.
Any problems email luanne@thedistributorcompany.com.au
Q: Is there a Payment Plan?
A: We only have After Pay for this product. (We do no use Paypal)
Q: Do I receive a mockup back to approve?
A: No - you can preview your mockup at the time of order (pretty cool right?) and you will also be sent a copy via email after you submit.
Please double check all your details.
If your photo is not the correct resolution we will contact you to resend us one.
Q: Can I make changes after I submit?
A: While we set this up so you won't have to, we understand sometimes this happens. Contact us immediately and we will cancel the order and you can resubmit.
Q: I missed the cutoff, when will you be opening up orders again?
A: Submit your order and will go into the next round. At the moment we are doing these every quarter. We will let you know the expected arrival date after your order is placed.
Q: Do you ship to New Zealand?
A: Yes we do ! - $299 including freight Q: Is there a discount if I do multiple orders?
While we don't do discounts due to the customized nature - expect a little extra something when your pictures get delivered to you. Applies to 3 or more only.